Learn About Us
Claridge Funeral Service
Claridge Funeral Service is owned and run by local people Mary, Richard and Daniel Claridge. The Claridge family have always been involved in their local community through employment, fundraising and local events. Both Mary and Richard have worked for the Ambulance service in and around Marlborough for many years giving them a reputation of care and support. Daniel Started working at a local funeral service at the age of 13 where he helped with cleaning cars and general duties. After leaving school, Daniel joined the Salisbury College of Funeral Sciences where he started learning the basics of working in the funeral service and progressed onto studying to become a fully qualified funeral director which he passed at the age of 18 making him the youngest qualified funeral director in the country. Daniel started working for the Hillier Funeral Service in Swindon as a driver bearer where he progressed to funeral arranger/conductor and finally onto Manager. It has always been Daniel's ambition to start his own Funeral Service meaning Claridge Funeral Service was the natural progression.
At Claridge's our aim is to provide a personal, dignified and unique service to everyone making a person’s final journey fitting and appropriate for them and their family.
We welcome enquiries for estimates and advice anytime, we are available 24 hours a day, 365 days a year and pride ourselves as being the only funeral service in Marlborough to staff our office as a minimum 9am-5pm on weekdays throughout the year (excluding public holidays). We also offer pre-payment funeral plans and a pre-arrangement service ensuring that a person’s wishes are clear and recorded.
Thank you for taking the time to read about us.
"When my husband died last year in November Daniel and the team were extremely amazing helpful professional and helped with all the details of what to do I had no idea what to do or expect as Daniel guided me and my family and took all the pressure away of giving my husband the best service and advice. I can't thank you all enough for all you have done and would recommend is the best. They are caring and take their time to help. I'm so very greatful. All the best the Phelps and family."
Vee Elizabeth Phelps
When a person dies it is naturally a very upsetting and emotional time. Unfortunately, during this time important decisions need to be made regarding the funeral arrangements. From the first call to Claridge’s we will take the burden of legalities and formalities away giving you the time to concentrate on the important and personal choices.
If the death is expected and happens at home a Doctor or medical professional must formally confirm this before we are able to take the person into our care. If the person’s doctor’s surgery is open, contact them asking for a Doctor to attend. If the surgery is closed phone 111 where you will be transferred to your local out of hours service. Once the death has been confirmed we can come when you are ready. If the death occurs at a Care or Nursing Home the staff will take care of this for you.
Sudden or unexpected deaths
If the death is sudden or unexpected the Coroner may become involved, this is a formality and nothing to worry about. The police will usually attend on their behalf, ask relevant questions, ensure that everything is in order and complete all of the necessary documentation. Once the death has been confirmed the police will arrange for the person who has died to be taken to the nearest main hospital where investigations into the cause of death will be carried out.
When you feel ready you can contact us, we will then liaise with the coroner and hospital and bring the person into our care when given clearance. If you feel ready, funeral arrangements may be made before this happens.
How is a person taken into our care?
Unlike many funeral directors we use a modern Mercedes car to collect the person who has died. It has been specially converted for this purpose. We have specialist equipment to make this process dignified and effortless, the stretcher always has clean linen and a pillow. The car is always kept clean and presentable, it is discreet and tasteful.
At least two of our team will respond at any time of day or night, they will always be smart and ready to help in any way possible. We pride ourselves as being approachable and understanding with a manner that puts others at ease. We are caring towards the person who has died at all times, we have all lost someone close to us so we know how important this time is. If you would like something done in a certain way or would like us to dress the person before they leave then please just ask.
Registering the death
If the death was expected the GP will complete a Medical Certificate of Cause of Death which will be available from the surgery once ready – When you have this you will need to make an appointment with the Registrar of Births, Deaths and Marriages within the district in which the death happened, this will need to be done within 5 working days of the death unless there is a delay in receiving the certificate. Here are the local registry offices:
Marlborough Library Register Office, The Library, 91 High Street, Marlborough, SN8 1HD c/o 0300 003 4570
Swindon Register Office, Civic Offices, Euclid Street, Swindon, SN1 2JH – 01793 522738
Tidworth Register Office, Memorial Health Centre, St Michael's Avenue, Tidworth, SP9 7EA c/o 0300 003 4570
Wootton Bassett Register Office, The Library, Borough Fields , Wootten Bassett, SN4 7AX c/o 01793 522738
Calne Register Office, The Health Centre, Broken Cross, Calne, SN11 8RN - 0300 003 4569
Devizes Registration Office, The Beeches, Bath Road, Devizes, SN10 2AL - 0300 003 4569
Salisbury Registration Office,
Bourne Hill, Salisbury, SP1 3UZ - 0300 003 4570
Chippenham Registration Office, 4 Timber Street, Chippenham, SN15 3BZ - 0300 003 4569
Who Should Register The Death?
A relative should register the death, if a relative is unavailable a person can take their place if:
- They were present at the time of death
- Are an administrator from the hospital that they died in
- Are the person responsible for making the funeral arrangements
What you need to do:
-Take the medical certificate showing the cause of death (signed by a Dr) with you to the appointment. If available (but don’t worry if not), also take the person’s:
- Birth Certificate
- Council tax bill
- Driving licence
- Marriage or civil partnership certificate
- NHS Medical card
- Proof of address (e.g utility bill)
You will need to tell the registrar:
-The persons full name at time of death
-Any names previously used, e.g maiden name
- The persons date and place of birth
- Their last address
- Their occupation
- The full name, date of birth and occupation of a surviving or late spouse or civil partner
- Whether they were getting a state pension or any other benefits
You should also take supporting documents that show your name and address (e.g a utility bill) but you can still register a death without them.
When you register a death you will receive a certificate for Burial or Cremation (green form) which gives permission for the Cremation or Burial to go ahead. You will also receive a Certificate of Registration of death
Things to think about
To make the funeral arrangements we will meet with you and talk about what you would like, this can be in the comfort of your own home or at our office. If necessary the arrangements can be made over the phone and the forms sent by post if the person arranging the funeral is not local.
Before we meet, you may wish to think about some of the following:
- Full name and date of birth of the person who has died
- Address including post code
- Previous occupation
- Place, date and time of death
- Cremation or Burial
- Religious or non-religious – Would you like a specific person to take the service?
- Where is the service to be held? – Church, Crematorium or other.
- Would you like to leave from a place or address or meet at the service?
- Are any cars for family or friends needed – if so, how many for?
- Music to be included
- If a religious service, are there any hymns or readings you would like included?
- Ideas for floral tributes
- Charity(s) to benefit
- Would you like the person who has died to be placed in their own clothes?
- Would you like an announcement in a newspaper?
- Any special requests.
There are a wide range of choices when it comes to funeral transport. Most people choose a traditional hearse. For most of our funerals we use a modern fleet of flagship Jaguar XJ hearses and limousines, these are all high specification including gleaming solid black paintwork, leather interior, air conditioning and luxurious interiors. Many people comment on these superb cars when they are out on funerals and they certainly help us fulfil our aim is to provide the best service possible.
Many other methods of funeral transport are also available, these include: Horse drawn carriage, Motorcycle hearse, Land rover hearse, VW hearse, Morris minor hearse, Hummer hearse, Classic and vintage hearses, Colourful hearses, Lorry hearse, Only fools and horse’s hearse and much more…….
PRE-PAYMENT AND PRE-ARRANGEMENT
We offer a pre-arrangement and pre-payment service. We are agents for Golden Charter funeral plans who are the leading funeral plan provider in the country. Your money will be fully guaranteed and secure with payment being made by Golden Charter at the time of the funeral. We can send an information pack in the post or feel free to call in to our office. If you would like to discuss this further or decide you would like to pre-arrange or pre-pay we can come and see you in your own home or in our office in Marlborough.